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ERRANDNESE

Services

Everything between your idea and your delivered cargo

Twelve services, one accountable partner. Use one on its own or hand us the whole journey — every step is documented, priced transparently and reported back to you.

The sourcing journey

Requirements to shipping, in seven visible steps

Our services map onto one journey. Select any step to see what happens inside it.

1. Requirements

You tell us the product, quantity, budget and destination. We ask the questions that prevent problems later.

Transparent pricing

How our fees work

No hidden margins on top of supplier prices. You see the factory price, and you see our fee — separately, in writing, before any work begins.

Commission

A percentage of the order value for end-to-end work like sourcing and order management. Scales down as your volumes grow.

Flat fee

A fixed price for defined tasks — verification, inspections, samples, certificates. You know the cost before we start.

Day rate

For time on the ground: factory visits, production follow-up, and accompanying you in Guangzhou.

The figures shown with each service below are indicative starting points. Every project receives a written quotation before work begins — that quotation, not this page, is what you pay.

01 / 12

Product & Supplier Sourcing

Find the right factory for your product, budget and quantity.

Fee structure

Commissionfrom 5% of order value

min. USD 100

Indicative — confirmed in writing per project

The problem

Online marketplaces show thousands of suppliers, but you cannot tell who actually manufactures, who trades, and who will still answer your messages after payment.

How we help

We search our supplier network and China's wholesale markets in person, shortlist manufacturers that match your specification and budget, and speak with them directly in Chinese.

What you receive

A shortlist of vetted suppliers with quotations, MOQs, lead times and our plain-language recommendation.

Next step

Send us your product details and target price.

Start here
02 / 12

Supplier Background Verification

Know who you are dealing with before money moves.

Fee structure

Flat feefrom USD 99 per supplier

factory visit from USD 249

Indicative — confirmed in writing per project

The problem

A polished website or storefront tells you nothing about whether a company is registered, financially stable, or actually the factory it claims to be.

How we help

We check business licences and registration records, review export history, and where needed visit the premises to confirm the operation is real.

What you receive

A clear verification report: company status, registered capital, factory-or-trader assessment, and red flags if any.

Next step

Share the supplier's details for a background check.

Start here
03 / 12

Price & MOQ Negotiation

Negotiate in Chinese, on the ground, with market knowledge.

Fee structure

Commissionfrom 2% of order value

free with a sourcing project

Indicative — confirmed in writing per project

The problem

Foreign buyers are often quoted higher prices and rigid minimum quantities, and email negotiation across a language barrier rarely moves the numbers.

How we help

We negotiate directly with suppliers in Chinese, using knowledge of local cost structures and relationships built over years in Guangzhou.

What you receive

Improved pricing and payment terms where the market allows, and realistic MOQs — documented so you can decide with confidence.

Next step

Tell us what you have been quoted; we will assess it.

Start here
04 / 12

Sample Collection, Testing & Consolidation

Compare real samples before you commit to production.

Fee structure

Flat feefrom USD 49 per supplier

+ samples & courier at cost

Indicative — confirmed in writing per project

The problem

Ordering samples from several suppliers means multiple shipments, multiple payments and no independent eye checking what actually arrived.

How we help

We receive samples at our Guangzhou office, inspect and photograph them against your specification, and consolidate everything into one shipment.

What you receive

One consolidated sample parcel, with our inspection notes and side-by-side photos of every candidate.

Next step

List the products you want sampled.

Start here
05 / 12

Factory Visits & Production Follow-up

Eyes on your order while it is being made.

Fee structure

Day ratefrom USD 149 per visit

+ travel outside Guangzhou

Indicative — confirmed in writing per project

The problem

Once a deposit is paid, many buyers hear nothing until the delivery date slips. Problems surface only when the goods arrive.

How we help

We visit the factory at agreed milestones, check progress against the production schedule, and raise issues while they can still be fixed.

What you receive

Dated photo and video reports from the factory floor, plus immediate alerts if the schedule or quality drifts.

Next step

Tell us where your order is in production.

Start here
06 / 12

Quality Inspection & Quality Control

Catch defects in China, not at your warehouse.

Fee structure

Flat feefrom USD 199 per inspection day

Indicative — confirmed in writing per project

The problem

Defective goods discovered after shipping are close to impossible to return, refund or resell — the loss lands on you.

How we help

We inspect during production and before shipment against a checklist agreed with you: workmanship, function, quantity, packaging and markings.

What you receive

A structured inspection report with photos and a clear pass / fix / reject recommendation before you release final payment.

Next step

Share your order details and quality requirements.

Start here
07 / 12

Private Labelling & Packaging Coordination

Your brand on the product, done correctly.

Fee structure

Flat feefrom USD 149 per project

Indicative — confirmed in writing per project

The problem

Logos printed wrongly, packaging that arrives damaged, labels that do not meet your market's rules — branding errors are expensive to discover late.

How we help

We coordinate label and packaging suppliers, check artwork proofs and pre-production samples, and confirm the finished result matches your files.

What you receive

Approved proofs, branded pre-production samples, and packaging checked before the goods ship.

Next step

Send us your artwork and packaging requirements.

Start here
08 / 12

Purchasing & Order Management

One partner managing suppliers, payments and paperwork.

Fee structure

Commissionfrom 3% of order value

scales down with volume

Indicative — confirmed in writing per project

The problem

Managing several Chinese suppliers across time zones, languages and payment systems consumes your week and still leaves gaps.

How we help

We place and track orders on your behalf, coordinate supplier payments, chase documentation and keep every order moving on one timeline.

What you receive

A single point of contact, consolidated order tracking, and organised commercial documents for every purchase.

Next step

Tell us which orders you would like us to manage.

Start here
09 / 12

Shipping & Logistics Coordination

From factory door to your destination, planned properly.

Fee structure

At cost + handlinghandling from USD 99 per shipment

freight billed at carrier cost

Indicative — confirmed in writing per project

The problem

Freight to East Africa involves carriers, customs paperwork and route choices where one wrong document strands your cargo at a port.

How we help

We compare sea and air options for your route, prepare and check export documentation, and coordinate with freight forwarders serving African destinations.

What you receive

A clear shipping plan with costs and timelines, correct documents, and tracking updates until the goods reach you.

Next step

Tell us your destination, cargo volume and timing.

Start here
10 / 12

Business Support for Visits to China

Land in Guangzhou with a plan, a guide and a translator.

Fee structure

Day ratefrom USD 99 per day

interpreter & market guide

Indicative — confirmed in writing per project

The problem

Visiting China's markets and factories without Chinese language skills or local contacts wastes precious days of an expensive trip.

How we help

We plan your visit around the right markets and factories, accompany you as interpreter and negotiator, and handle logistics on the ground.

What you receive

A structured itinerary, in-person interpretation at every meeting, and follow-up with the suppliers you met after you fly home.

Next step

Tell us your travel dates and what you want to source.

Start here
11 / 12

Customs Clearance & Documentation

Get cargo through customs without expensive surprises.

Fee structure

Flat feefrom USD 149 per shipment

duties & taxes at cost

Indicative — confirmed in writing per project

The problem

Customs is where shipments stall: a mismatched invoice, a wrong HS code or a missing certificate can hold cargo at a port for weeks while storage charges pile up.

How we help

We prepare and cross-check the full document set before departure — invoices, packing lists, certificates of origin, HS classifications — and coordinate with clearing agents at the destination, including the Mombasa corridor to Juba.

What you receive

A complete, consistent customs file for every shipment, duty and tax estimates up front, and a named clearing contact at destination.

Next step

Tell us your destination and what you are shipping.

Start here
12 / 12

COC & Conformity Certification

Certificates of Conformity handled before goods ship.

Fee structure

Flat feefrom USD 199 per certificate

testing fees at cost

Indicative — confirmed in writing per project

The problem

Many African markets require a Certificate of Conformity (COC) issued before shipment. Discovering this after the goods are ready means testing delays, re-booking freight — or cargo refused at the border.

How we help

We identify what your destination requires, coordinate product testing and inspection with the authorised certification bodies in China, and manage the COC process alongside production so it never becomes the bottleneck.

What you receive

The correct COC and test reports issued and matched to your shipment documents before the goods leave China.

Next step

Tell us your product and destination; we will confirm what is required.

Start here

Ready when you are

Tell us what you need to source. We'll handle China.

Send your product details, quantity and destination. We will come back with a clear, practical next step — no obligation, no jargon.